Job Description
Join our dynamic team at Wake County Public Libraries and make an immediate impact! We're seeking a passionate Library Assistant to start tomorrow and help transform our Raleigh community through accessible knowledge and resources. This is your chance to step into a rewarding role where every day brings new opportunities to connect, educate, and inspire.
As a Library Assistant, you'll be at the heart of our operations, ensuring seamless service delivery while fostering a welcoming environment for patrons of all ages. With competitive pay, comprehensive benefits, and a supportive culture, this is more than just a job – it's a launchpad for your career in library sciences.
Responsibilities
- Deliver exceptional customer service at circulation desk, assisting patrons with checkouts, returns, and account inquiries
- Organize and maintain library collections, including shelving, inventory, and material processing
- Conduct engaging children's programming and assist with digital literacy workshops
- Manage interlibrary loan systems and coordinate resource sharing across Wake County branches
- Support outreach initiatives to underserved communities and promote library services
- Maintain clean, accessible, and ADA-compliant public spaces
- Assist with technology troubleshooting for patrons using public computers and devices
Qualifications
- High school diploma or equivalent; college coursework in Library Science preferred
- Minimum 1 year customer service experience in fast-paced environment
- Strong organizational skills with attention to detail in inventory management
- Proficiency with integrated library systems (ILS) and Microsoft Office Suite
- Ability to lift 25 lbs and stand for extended periods
- Valid North Carolina driver's license for inter-branch deliveries
- Excellent communication skills with multilingual capabilities a plus