Job Description
We are seeking a dedicated and detail-oriented Library Assistant to join the St. Louis Public Library System. If you have a passion for connecting people with information and enjoy a dynamic work environment, we want to hear from you. We are proud to offer a remote-friendly hybrid work model to support your professional growth and work-life balance.
In this role, you will play a vital part in our daily operations, ensuring that our patrons have access to the vast resources they need. You will work closely with the circulation and reference teams to provide exceptional service and maintain the organization of our collection.
Responsibilities
- Assist patrons with locating books, journals, and digital resources using library catalogs and databases.
- Check in and check out materials, process fines, and manage holds and reservations.
- Shelve returned items accurately and perform shelf reading to ensure materials are organized.
- Provide exceptional customer service at the circulation and reference desks.
- Process new library materials and assist with interlibrary loan requests.
- Support library programs, community events, and outreach initiatives.
- Perform basic computer troubleshooting and assist patrons with technology needs.
Qualifications
- High school diploma or equivalent; some college coursework in Library Science or Humanities is preferred.
- Previous experience in a customer service role is a plus.
- Strong attention to detail and excellent organizational skills.
- Proficient in using computers and basic software (Microsoft Office Suite).
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and lift boxes of books (up to 25 lbs).