Job Description
Are you a detail-oriented individual with a passion for community service? Milwaukee Public Library is seeking a dedicated Library Assistant to join our dynamic team. In this direct hire role, you will be the friendly face at the circulation desk and a vital resource for our patrons seeking information and knowledge.
Our mission is to connect people with the world of ideas and information. As a Library Assistant, you will support the daily operations of our branches, ensuring our collection is organized and accessible to all residents of Milwaukee. We offer a collaborative work environment, comprehensive benefits, and the opportunity to make a real impact in the community.
Responsibilities
- Assist patrons with finding materials, using library catalogs, and navigating digital resources.
- Manage circulation desk operations, including check-in/check-out, renewals, and holds management.
- Shelve library materials accurately and maintain the organization of the stacks.
- Process new library items, including labeling, covering, and cataloging.
- Provide exceptional customer service by answering inquiries and resolving issues professionally.
- Assist with programming events and community outreach initiatives.
- Monitor library spaces to ensure a safe and welcoming environment.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a customer service or library setting is preferred but not required.
- Strong attention to detail and organizational skills.
- Basic computer proficiency and comfort with library management software.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.