Job Description
Join our innovative team at Virginia Beach Public Library System as a Remote-Friendly Library Assistant! We're seeking a passionate individual to support our community's information needs while enjoying the flexibility of remote work. This hybrid role combines on-site collaboration with virtual service delivery, perfect for tech-savvy professionals who excel in digital environments. Help us transform lives through accessible knowledge and exceptional library services.
Responsibilities
- Deliver virtual reference services via chat, email, and video calls to patrons across Virginia Beach
- Manage digital resource platforms including e-books, databases, and online learning tools
- Assist with collection development and cataloging of remote-access materials
- Support virtual programming coordination for children, teens, and adult education initiatives
- Maintain accurate patron records and circulation systems in integrated library software
- Collaborate with team members using digital project management tools
- Contribute to accessibility improvements for remote library services
Qualifications
- Associate's degree in Library Science, Information Technology, or related field (or equivalent experience)
- Minimum 2 years library or customer service experience with digital platforms
- Proficiency in integrated library systems (ILS) and virtual collaboration tools
- Strong troubleshooting skills for digital resources and remote access issues
- Excellent written communication for virtual patron interactions
- Ability to work independently with minimal supervision in remote setting
- Knowledge of digital literacy best practices and accessibility standards