Job Description
Join the Minneapolis Public Library as a Library Assistant and kickstart your career in information services! We're offering comprehensive paid training programs designed to equip you with essential library management skills. This full-time position provides hands-on experience in customer service, digital resource management, and community outreach within our vibrant library system. Enjoy competitive pay, benefits, and the opportunity to make a meaningful impact in Minneapolis' diverse communities. No prior library experience required – we invest in your growth!
Responsibilities
- Deliver exceptional customer service at service desks and via digital channels
- Assist patrons with catalog searches, research requests, and technology troubleshooting
- Manage circulation systems including check-in/check-out processes
- Organize and maintain physical/digital collections according to library standards
- Support community programs and outreach initiatives
- Process new materials and maintain shelf organization
- Collaborate with team members on operational improvements
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Basic proficiency with computers and digital tools
- Ability to work in a fast-paced, customer-focused environment
- Attention to detail and organizational abilities
- Commitment to diversity and inclusion principles
- Willingness to complete paid library certification training
- No prior library experience necessary