Job Description
Join Wake County Public Libraries as a Library Assistant and make an immediate impact in our community! We're seeking a dedicated professional to support daily library operations, enhance user experiences, and contribute to our mission of providing equitable access to knowledge and resources. This is a fantastic opportunity to work in a dynamic environment with competitive compensation and flexible scheduling.
Responsibilities
- Assist patrons with circulation services, including checkouts, returns, and reservation management
- Provide exceptional reference support for research inquiries and digital resource navigation
- Organize and maintain library collections, ensuring accurate shelving and inventory management
- Support technology assistance for public computers, printing systems, and digital resources
- Contribute to program execution for community events and educational workshops
- Maintain a welcoming, organized environment adhering to safety protocols
- Collaborate with team members on collection development and outreach initiatives
Qualifications
- High school diploma or equivalent; library science coursework preferred
- Minimum 1 year customer service experience in a public-facing role
- Proficiency with integrated library systems (ILS) and Microsoft Office Suite
- Strong organizational skills with attention to detail and accuracy
- Excellent communication abilities with diverse populations
- Ability to multitask and adapt in a fast-paced environment
- Basic knowledge of library principles and cataloging standards
- Valid North Carolina driver's license (if required for outreach duties)