Job Description
Join our dynamic team at Wake County Public Library System and make an immediate impact in our Raleigh community! We're seeking a passionate Library Assistant to deliver exceptional service while supporting our mission of lifelong learning. This urgent opening requires someone who can hit the ground running in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve diverse patrons across our modern facilities. Apply today and become part of North Carolina's premier library system!
Responsibilities
- Manage circulation desk operations including check-ins/check-outs, renewals, and account management
- Provide exceptional reference assistance using digital resources, catalogs, and specialized databases
- Develop and implement engaging library programs for children, teens, and adults
- Maintain accurate collection inventory through shelving, weeding, and cataloging processes
- Operate library technology including self-service kiosks, printing systems, and multimedia equipment
- Coordinate volunteer schedules and supervise volunteer activities
- Assist with digital literacy instruction and technology troubleshooting
Qualifications
- High school diploma or equivalent (library science degree preferred)
- 1+ years library or customer service experience
- Proficiency with integrated library systems (ILS) and MS Office suite
- Strong digital literacy skills with ability to teach basic tech concepts
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks in a fast-paced environment
- Valid NC driver's license and reliable transportation
- Flexibility to work evenings and weekends