Job Description
Join our award-winning team at Houston Public Library and become a vital part of the city's cultural heart! We're seeking passionate Library Assistants to deliver exceptional service to our diverse community. As a Library Assistant, you'll help patrons access knowledge, foster literacy, and create memorable experiences in our state-of-the-art facilities. Enjoy competitive benefits, professional development opportunities, and the chance to make a real impact in Houston's neighborhoods.
Responsibilities
- Deliver outstanding customer service at circulation desks, including checking materials, processing fines, and resolving patron inquiries
- Efficiently shelve, organize, and maintain library collections across all media formats
- Support dynamic library programs by assisting with event setup, registration, and participant engagement
- Perform accurate inventory management and assist with new material processing and cataloging
- Maintain a welcoming and accessible library environment through space management and facility upkeep
- Utilize integrated library systems (ILS) and digital resources to assist patrons with technology needs
Qualifications
- High school diploma or equivalent; Associate's degree or library coursework preferred
- Minimum 1 year customer service experience in library, education, or retail setting
- Proficiency with library software (e.g., ILS, catalog systems) and digital tools
- Excellent interpersonal skills with ability to serve diverse populations effectively
- Strong organizational abilities with attention to detail in inventory management
- Ability to lift 25 lbs, push loaded book carts, and stand for extended periods
- Basic knowledge of library classification systems (Dewey Decimal) and cataloging principles