Job Description
Are you passionate about connecting people with information and literature? The Los Angeles Public Library (LAPL) is seeking a dedicated and detail-oriented Library Assistant to join our dynamic team at the Central Library. This is a Direct Hire opportunity offering competitive benefits, job stability, and the chance to serve the diverse communities of Los Angeles.
As a Library Assistant, you will be the face of our library, ensuring that our patrons have access to the resources they need in a welcoming and organized environment. We value curiosity, service, and community engagement. If you are looking for a career where you can make a tangible difference in your city, apply today.
Responsibilities
- Manage Circulation Services: Process check-outs, check-ins, renewals, and holds for patrons using the Sierra Library Services Platform; resolve circulation issues and fines efficiently.
- Patron Assistance: Provide exceptional customer service by answering directional inquiries, helping patrons locate materials, and offering basic research assistance.
- Shelving and Organization: Sort and shelve library materials in strict alphabetical and numerical order; perform regular shelf-reading to ensure accuracy and easy retrieval of items.
- Inventory Management: Assist in the preparation and execution of inventory counts to maintain the integrity of the library's collection.
- Equipment Maintenance: Perform basic maintenance on library equipment, including scanners, printers, and public access computers, and troubleshoot minor technical issues.
- Program Support: Set up meeting rooms and assist with the logistics of library programs and events as needed.
Qualifications
- Education: High school diploma or equivalent (GED) required; Associate’s degree or coursework in Library Science preferred.
- Experience: Previous experience in a customer service role or working in a library setting is highly desirable.
- Technical Skills: Proficiency with computers and basic office software (Microsoft Office suite) and familiarity with library management systems (e.g., SirsiDynix, Sierra, or Koha).
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with patrons of all ages and backgrounds.
- Physical Requirements: Ability to lift, carry, and move boxes of books weighing up to 25 lbs; ability to stand or walk for extended periods.
- Attention to Detail: Strong organizational skills with a keen eye for accuracy in filing and data entry.