Job Description
Join our innovative team at El Paso Public Library System as a Remote-Friendly Library Assistant! We're seeking a tech-savvy individual passionate about community engagement to deliver exceptional virtual library services. This hybrid role combines remote flexibility with occasional on-site support at our downtown branch. You'll help bridge the digital divide while serving El Paso's diverse communities through virtual reference services, digital literacy support, and remote collection management.
Why Work With Us?
• Flexible remote-first schedule with monthly on-site collaboration days
• Comprehensive training in emerging library technologies
• Opportunity to shape digital inclusion initiatives
• Collaborative team environment focused on innovation
Responsibilities
- Provide virtual reference services via chat, email, and video conferencing
- Assist patrons with digital resources (ebooks, databases, e-learning platforms)
- Manage remote circulation processes including virtual holds and renewals
- Create and curate digital content for library's virtual platforms
- Support digital literacy initiatives through remote workshops
- Maintain accurate records of virtual interactions and services
- Collaborate with team on remote collection development projects
Qualifications
- Associate's degree in Library Science or related field (or equivalent experience)
- Proficiency with integrated library systems (ILS) and digital resources
- Experience with virtual reference services and remote patron support
- Strong digital literacy skills including troubleshooting common tech issues
- Excellent written communication skills for remote interactions
- Ability to work independently with minimal supervision
- Bilingual English/Spanish proficiency preferred
- Familiarity with accessibility standards for digital content