Job Description
Join our award-winning team as a Library Assistant and become the heart of community knowledge access! The Kansas City Public Library seeks a passionate individual to deliver exceptional service, maintain organized collections, and support patrons of all ages in their information journey. This role is perfect for detail-oriented professionals who thrive in collaborative environments and want to make a tangible impact on literacy and lifelong learning in Kansas City.
Responsibilities
- Provide exceptional customer service at service desks, assisting patrons with catalog navigation, account management, and research inquiries
- Process, catalog, and shelve library materials using integrated library systems (ILS)
- Manage circulation desk operations including check-outs, returns, renewals, and fine processing
- Develop and maintain digital resources guides, social media content, and technology assistance
- Coordinate and facilitate engaging community programs, workshops, and outreach events
- Perform collection maintenance including weeding, shifting, and inventory management
- Collaborate with librarians on collection development and strategic initiatives
Qualifications
- Associate's degree in Library Science, Information Management, or related field
- Minimum 2 years experience in library or customer service environment
- Proficiency with integrated library systems (e.g., Sierra, Evergreen)
- Strong organizational skills with attention to detail and accuracy
- Excellent communication skills and ability to work with diverse populations
- Basic knowledge of cataloging principles (AACR2/RDA)
- Experience with digital resource management and social media platforms
- Ability to lift 25 lbs and navigate library shelving systems