Job Description
Join our dynamic team at the Colorado Springs Public Library as a Library Assistant! You'll be the heart of our community hub, connecting patrons with knowledge and fostering a love for learning. This role offers the perfect blend of customer service, information management, and program support in a vibrant environment where every day brings new opportunities to make a difference.
Responsibilities
- Deliver exceptional customer service assisting patrons with material selection, research requests, and digital resource navigation
- Manage circulation desk operations including check-in/check-out, fines processing, and account maintenance
- Organize and maintain library collections through systematic shelving, inventory, and preservation techniques
- Support community outreach by coordinating and facilitating literacy programs, workshops, and events
- Implement digital literacy initiatives, providing tech support for public computers and digital resources
- Collaborate with team members on collection development and promotional activities
- Maintain accurate records using integrated library systems (ILS) and reporting tools
Qualifications
- High school diploma or equivalent; associate's degree or 60+ college credit hours preferred
- Minimum 1 year library or customer service experience with demonstrated interpersonal skills
- Proficiency in library systems (e.g., ILS, OCLC) and Microsoft Office Suite
- Strong organizational abilities with attention to detail in material handling and record-keeping
- Excellent communication skills for diverse patron interactions and program facilitation
- Ability to lift 25 lbs and perform physical tasks like shelving and inventory
- Valid Colorado driver's license and reliable transportation for outreach activities