Job Description
Join our award-winning team at Minneapolis Public Library and become a vital part of our community's learning hub! We're seeking a passionate Library Assistant to deliver exceptional service to patrons across our city branches. This role combines hands-on library operations with meaningful community engagement in a dynamic environment. You'll support literacy initiatives, maintain our diverse collections, and help patrons of all ages access information and resources. If you thrive in collaborative settings and love connecting people with knowledge, we encourage you to apply today!
Responsibilities
- Provide exceptional customer service at circulation desks, assisting patrons with checkouts, returns, and account management
- Organize, catalog, and maintain library collections using ILS systems
- Facilitate public computer access and troubleshoot basic technical issues
- Support youth programming including storytimes and reading initiatives
- Process interlibrary loans and manage periodical subscriptions
- Conduct shelf-reading and collection maintenance to ensure accessibility
- Assist with event coordination and community outreach activities
Qualifications
- Associate's degree or equivalent library experience required
- Proficiency in library cataloging systems (e.g., Sierra, Koha)
- Strong customer service orientation with conflict resolution skills
- Ability to manage multiple tasks in a fast-paced environment
- Basic knowledge of library classification systems (Dewey Decimal)
- Experience with Microsoft Office and public computer support
- Valid Minnesota driver's license (for branch rotations)
- Background check and fingerprinting required