Job Description
Join our dynamic team at Jacksonville Public Library and become a cornerstone of community knowledge and engagement! We're seeking a passionate Library Assistant to support our mission of fostering lifelong learning and cultural enrichment. You'll work in a modern, inclusive environment where your dedication to exceptional service directly impacts Jacksonville residents of all ages.
This role offers competitive benefits, professional development opportunities, and the chance to contribute to one of Florida's most innovative library systems. If you thrive in fast-paced settings and believe in the transformative power of information, we encourage you to apply today!
Responsibilities
- Provide exceptional customer service at service desks, assisting patrons with book circulation, reference inquiries, and technology support
- Organize and maintain library collections through accurate shelving, inventory management, and preservation techniques
- Develop and implement engaging community programs for children, teens, and adults including storytimes, workshops, and literacy initiatives
- Assist with digital services including e-resource navigation, database training, and troubleshooting patron tech issues
- Collaborate with team members on collection development, marketing campaigns, and facility operations
- Conduct outreach to schools, community centers, and local organizations to promote library services
Qualifications
- Associate's degree in Library Science, Education, or related field OR equivalent professional experience
- Minimum 2 years customer service experience with proven ability to handle diverse patron needs
- Proficiency with library management systems (e.g., Sierra, Koha) and Microsoft Office Suite
- Excellent communication skills with ability to clearly explain complex information
- Strong organizational skills with attention to detail in inventory management and record-keeping
- CPR and First Aid certification (or willingness to obtain within 30 days)
- Valid Florida driver's license and reliable transportation for outreach duties