Job Description
Join the vibrant San Francisco Public Library as a Library Assistant and become a cornerstone of our community's intellectual and cultural hub. We're seeking a passionate individual to support our mission of providing equitable access to information, knowledge, and diverse experiences. You'll work in a dynamic environment where every day brings opportunities to connect with patrons, preserve cultural heritage, and foster lifelong learning. Enjoy competitive compensation, comprehensive benefits, and the chance to make a meaningful impact in one of America's most innovative cities.
Responsibilities
- Provide exceptional customer service to patrons across all age groups, assisting with reference inquiries, resource navigation, and technology support
- Manage circulation desk operations, including checking materials in/out, processing fines, and maintaining accurate patron records
- Organize and maintain physical and digital collections, ensuring proper shelving, inventory control, and preservation standards
- Develop and implement engaging library programs, including workshops, reading initiatives, and community outreach events
- Collaborate with librarians to support research assistance, interlibrary loans, and specialized collections management
- Utilize integrated library systems (ILS) for cataloging, acquisitions, and statistical reporting
- Assist in maintaining a safe, inclusive, and accessible library environment for all community members
Qualifications
- Associate's degree or equivalent combination of education and relevant library experience
- Minimum 1 year experience in customer service, library operations, or information management
- Proficiency with library software systems (e.g., Sierra, Koha) and Microsoft Office Suite
- Strong organizational skills with attention to detail in handling materials and records
- Excellent communication and interpersonal abilities with diverse populations
- Basic knowledge of library classification systems and cataloging principles
- Ability to work independently and collaboratively in a fast-paced environment
- Commitment to equity, diversity, and inclusion in library services