Job Description
Join our vibrant team at the Dallas Public Library System and become a vital part of our community's educational and cultural hub! We're seeking a passionate Library Assistant to support our mission of providing accessible resources and exceptional service to all Dallas residents. As a key member of our frontline staff, you'll help transform lives through knowledge and connection in one of America's most dynamic cities. Enjoy competitive benefits, ongoing professional development, and the opportunity to make a tangible impact in your neighborhood.
Responsibilities
- Deliver exceptional customer service assisting patrons with resource navigation, reference inquiries, and technology support
- Manage circulation desk operations including check-outs, returns, and fines processing
- Organize and maintain library collections through shelving, inventory, and preservation tasks
- Facilitate engaging community programs including children's storytimes and adult workshops
- Assist with digital literacy training and public computer support
- Collaborate with team members on collection development and promotional initiatives
- Maintain accurate records and contribute to library system reporting
Qualifications
- High school diploma or equivalent; associate's degree or library coursework preferred
- Minimum 1 year customer service or library experience
- Proficiency with integrated library systems (ILS) and Microsoft Office
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Basic knowledge of Dewey Decimal System and cataloging principles
- Ability to work flexible schedule including evenings and weekends
- Bilingual (English/Spanish) skills highly desirable