Job Description
Join Houston's premier cultural institution as a Library Assistant! We're seeking a passionate individual to support our community's knowledge journey in this vital role. You'll be the friendly face connecting patrons with resources while maintaining our world-class collection. Enjoy competitive benefits, professional development opportunities, and the chance to make a tangible impact in Houston's diverse neighborhoods. Our modern facilities and collaborative environment offer the perfect backdrop for your library career growth.
Responsibilities
- Deliver exceptional customer service at service desks, assisting patrons with resource navigation and technical support
- Manage circulation operations, including check-in/check-out, holds processing, and account maintenance
- Organize and maintain physical/digital collections using cataloging standards and inventory systems
- Facilitate community programs including children's storytimes, workshops, and literacy initiatives
- Operate library technologies including integrated library systems (ILS), self-service kiosks, and digital platforms
- Conduct outreach to underserved communities to promote library services and resources
- Collaborate with cross-functional teams to enhance service delivery and collection development
Qualifications
- Associate's degree in Library Science, Information Technology, or related field (or equivalent experience)
- Minimum 2 years library or customer service experience with demonstrated technical aptitude
- Proficiency with integrated library systems (e.g., Sierra, Evergreen) and Microsoft Office Suite
- Excellent communication skills with ability to serve diverse populations effectively
- Strong organizational abilities with attention to detail in inventory and records management
- Valid Texas driver's license and reliable transportation for branch rotations
- Ability to work flexible hours including evenings and weekends as required
- Bilingual (English/Spanish) preferred but not required