Job Description
Join our dynamic team at the San Jose Public Library as a Library Assistant and become an essential part of our community's educational hub. We're seeking a passionate individual to support our patrons' information needs, manage library resources, and foster a welcoming environment for all visitors. This direct hire position offers competitive compensation and opportunities for professional growth in one of California's most innovative cities.
Responsibilities
- Provide exceptional customer service to library patrons, assisting with information retrieval, account management, and technology support
- Organize, catalog, and maintain library collections ensuring accurate shelving and inventory control
- Facilitate public programs including children's storytimes, workshops, and community events
- Manage circulation desk operations including check-ins, check-outs, and reservation processing
- Assist with digital literacy initiatives, guiding patrons on e-resources, databases, and online services
- Collaborate with team members on collection development and promotional materials
- Maintain a clean, safe, and accessible library environment
Qualifications
- High school diploma or equivalent; associate's degree in Library Science or related field preferred
- Minimum 1 year library or customer service experience
- Proficiency with integrated library systems (ILS) and digital resources
- Excellent communication skills with ability to serve diverse populations
- Strong organizational skills and attention to detail
- Ability to work flexible hours including evenings and weekends
- Bilingual proficiency in Spanish highly desirable
- Basic computer troubleshooting skills