Job Description
Join our vibrant team at Urban Retail Solutions as a Junior Customer Service Associate in Portland, Dorset! This entry-level role offers the perfect launchpad for your career in customer service. You'll work in a dynamic retail environment where your contributions directly impact customer satisfaction. We provide comprehensive training and a supportive atmosphere to help you thrive. Enjoy flexible scheduling that fits your lifestyle while gaining valuable experience in sales, communication, and team collaboration.
Responsibilities
- Deliver exceptional customer service through in-person and digital interactions
- Process transactions accurately using our POS system
- Assist with inventory management and stock replenishment
- Support visual merchandising to maintain store presentation standards
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to achieve daily sales targets
- Participate in product knowledge training sessions
Qualifications
- No formal qualifications required - enthusiasm is essential!
- Excellent communication and interpersonal skills
- Basic numeracy and literacy abilities
- Reliable time management and punctuality
- Positive attitude and team player mentality
- Ability to work flexible hours including weekends
- Basic familiarity with digital devices
- Commitment to providing outstanding customer experiences