Job Description
Join our dynamic team at the Phoenix Public Library System and become an essential part of our community hub! We're seeking a passionate Library Assistant to support our mission of fostering literacy and lifelong learning. This immediate hire position offers a rewarding opportunity to serve Phoenix residents while developing valuable library management skills. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment dedicated to exceptional service.
Responsibilities
- Provide exceptional customer service to patrons of all ages, assisting with resource location, circulation processes, and program inquiries
- Manage library materials including check-in/out, shelving, inventory control, and basic cataloging tasks
- Operate integrated library systems (ILS) and digital resources while troubleshooting technical issues
- Develop and implement engaging community programs, workshops, and literacy initiatives
- Maintain organized and accessible library spaces, ensuring compliance with safety standards
- Collaborate with cross-functional teams on collection development and outreach strategies
- Process interlibrary loans and manage digital content platforms
Qualifications
- High school diploma or equivalent; Associate's degree in Library Science preferred
- Minimum 1 year library or customer service experience
- Proficiency with ILS systems (e.g., Sierra, Koha) and Microsoft Office Suite
- Strong organizational skills with attention to detail and accuracy
- Excellent communication abilities in both English and Spanish
- Ability to lift 25 lbs and stand for extended periods
- Valid Arizona Driver's License and reliable transportation
- Pass background check and fingerprinting requirements