Job Description
Join Washington DC's premier hospitality team as a Hospitality Associate! We're seeking dynamic individuals to fill flexible weekend shifts and full-time opportunities across our premium venues. Whether you're a student balancing studies or a professional seeking supplemental income, we offer competitive pay, comprehensive training, and career advancement pathways. Enjoy a vibrant work environment in the heart of the nation's capital while delivering exceptional guest experiences.
Responsibilities
- Deliver exceptional customer service across dining, event, and concierge operations
- Manage weekend reservations and coordinate VIP guest experiences
- Process payments and maintain accurate financial documentation
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards through meticulous venue maintenance
- Train new associates on service protocols and safety procedures
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Flexible availability including weekends and holidays
- Proficiency in POS systems and reservation software
- Strong communication and conflict resolution skills
- Ability to work in fast-paced, high-energy environments
- Valid DC food handler's license (or willingness to obtain)
- Minimum 1 year customer service experience