Job Description
Join our dynamic team at CityScape Hospitality! We're urgently seeking enthusiastic Evening Part-Time Customer Specialists to deliver exceptional guest experiences during our peak hours. Enjoy a flexible schedule perfect for students, parents, or anyone seeking work-life balance. With competitive pay and a vibrant work environment, this role offers immediate growth opportunities and the chance to be part of Kansas City's premier hospitality brand.
Responsibilities
- Provide outstanding customer service to evening guests across all touchpoints
- Manage reservation systems and coordinate with dining/entertainment teams
- Resolve guest inquiries and complaints with professionalism
- Assist with event setup and venue operations during evening shifts
- Maintain accurate records and report operational insights
- Collaborate with cross-functional teams to ensure seamless service
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM) with flexible availability
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with reservation systems
- Positive attitude and commitment to teamwork
- Must be 18+ and authorized to work in the US