Job Description
Join Fort Wayne's premier cultural institution as a Library Assistant and elevate your career in a rewarding, high-paying role. We're seeking a passionate professional to deliver exceptional service while preserving our community's intellectual legacy. Enjoy competitive compensation, comprehensive benefits, and a dynamic environment where your expertise directly impacts thousands of patrons. This is your chance to thrive in a position that values both your skills and your growth.
Responsibilities
- Manage circulation desk operations including check-ins, check-outs, and account management
- Assist patrons with research, digital resources, and specialized reference inquiries
- Curate and maintain physical/digital collections with precision and care
- Develop and implement engaging community outreach programs
- Train and mentor junior staff on library systems and protocols
- Collaborate with cross-functional teams on strategic initiatives
Qualifications
- Bachelor's degree in Library Science or related field preferred
- 3+ years library or customer service experience
- Advanced proficiency in integrated library systems (ILS)
- Exceptional communication and conflict resolution skills
- Proven ability to manage complex patron interactions
- Certification in cataloging (MARC format) highly desirable
- Experience with digital resource management systems