Job Description
Join our dynamic team at Memphis Hospitality Group as a Guest Service Associate! We're seeking energetic individuals to deliver exceptional experiences during our evening hours. This entry-level role offers flexible scheduling perfect for students or those seeking supplemental income. Enjoy a vibrant work environment in the heart of Memphis while building customer service skills that last a lifetime.
We provide comprehensive training, a supportive team atmosphere, and opportunities for advancement. Ideal candidates thrive in fast-paced settings and take pride in creating memorable guest interactions. If you're ready to launch your career in Memphis' thriving hospitality scene, apply today!
Responsibilities
- Deliver warm, efficient guest check-in/check-out services during evening shifts
- Manage reservation systems and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with event setup and evening concierge services
Qualifications
- High school diploma or equivalent (current students welcome)
- Basic computer proficiency and POS system experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability including weekends and holidays
- Previous customer service experience preferred
- Positive attitude and problem-solving mindset
- Valid Tennessee driver's license (if required for errands)