Job Description
Join our award-winning team as a Full-Time Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to be the first point of contact for our high-end clients during evening hours. This role offers competitive compensation, comprehensive benefits, and a vibrant work culture where your exceptional service skills will shine. If you thrive in fast-paced environments and take pride in creating memorable experiences, we want to meet you!
Responsibilities
- Manage front desk operations with professionalism during evening shifts (3 PM - 11 PM)
- Answer and direct calls, take accurate messages, and handle client inquiries
- Coordinate guest check-ins/check-outs and manage room reservations
- Process payments and maintain accurate financial records
- Oversee facility security protocols during evening hours
- Coordinate with housekeeping and maintenance teams
- Assist with administrative tasks including scheduling and inventory management
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to work independently during evening shifts
- Professional appearance and polished telephone etiquette
- High school diploma or equivalent required
- Flexible availability including weekends and holidays