Job Description
Join our award-winning team as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at creating memorable guest experiences. Enjoy competitive pay, flexible scheduling, and immediate benefits including health insurance and paid time off. Apply today and start your rewarding career in Louisville's premier hospitality destination!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls, emails, and digital communications with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Uphold brand standards through exceptional guest service
- Utilize hotel management software for reservations and reporting
- Assist with event preparation and guest amenities coordination
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of front desk or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Amadeus)
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening shifts (4 PM - 12 AM)
- Strong attention to detail and multitasking abilities
- Valid driver's license and reliable transportation