Job Description
Join our dynamic healthcare team as a Full-Time Evening Receptionist at Greensboro Wellness Center! We're seeking a polished professional to be the welcoming face of our practice during evening hours. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact in patients' lives. If you thrive in fast-paced environments and excel at multitasking, apply today to become an integral part of our patient-first culture.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Handle multi-line phone system and schedule appointments
- Process insurance verifications and maintain accurate patient records
- Assist with medical billing and payment collections
- Coordinate with clinical staff for seamless patient flow
- Prepare end-of-day reports and secure facility premises
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years experience in medical reception or customer service
- Proficiency in EMR systems (Epic/Meditech a plus)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic knowledge of HIPAA compliance regulations
- Flexible availability for evening shifts (3 PM - 11 PM)