Job Description
Join our dynamic team at Urban Hospitality Group as a Part-Time Entry-Level Associate! We're seeking enthusiastic individuals with flexible availability to deliver exceptional guest experiences in New Orleans' vibrant tourism scene. This role offers perfect work-life balance with evening and weekend shifts, ideal for students or career changers. Enjoy competitive pay, free parking, and opportunities for advancement within our growing portfolio of boutique hotels and event venues.
Responsibilities
- Provide exceptional customer service to guests across hotel amenities and event spaces
- Manage front desk operations including check-ins, check-outs, and reservations
- Assist with event setup, guest inquiries, and venue maintenance
- Process payments and maintain accurate transaction records
- Collaborate with cross-functional teams to ensure seamless guest experiences
- Uphold brand standards through cleanliness and safety protocols
- Support marketing initiatives through social media engagement
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Excellent communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic proficiency with POS systems and Microsoft Office
- Strong problem-solving abilities and attention to detail
- Positive attitude with a passion for New Orleans culture
- Previous customer service experience preferred but not required
- Must be 18+ years old with reliable transportation