Job Description
Join FlexHire Solutions and transform your career with our flexible part-time opportunities! We're seeking passionate individuals in Houston to deliver exceptional customer experiences while enjoying work-life balance. Our modern workplace combines cutting-edge technology with a supportive culture, offering competitive pay and customizable schedules. Perfect for students, parents, or professionals seeking supplemental income without sacrificing quality of life. Apply today and become part of Houston's most dynamic team!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve customer issues efficiently using CRM tools and problem-solving frameworks
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics while maintaining high satisfaction scores
- Participate in ongoing training to enhance product knowledge
- Adapt flexibly to changing schedules and customer demands
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or related experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Valid Texas driver's license preferred
- Basic bilingual skills (English/Spanish) a plus