Job Description
Join FlexiCare Solutions and enjoy the perfect work-life balance with our flexible part-time customer service role! We're seeking empathetic professionals to deliver exceptional support while maintaining control over your schedule. With weekly pay and comprehensive training, this position is ideal for students, parents, or career-changers seeking flexibility without sacrificing growth. Our modern Fort Worth office offers a collaborative environment where your contributions directly impact customer satisfaction.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve product/service issues using our CRM system and knowledge base
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless customer experiences
- Adapt to fluctuating schedules with 15-25 weekly hours
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Strong problem-solving abilities with a customer-first mindset