Job Description
Join our award-winning healthcare team as a Part-Time Customer Service Specialist with unprecedented schedule flexibility! We're seeking compassionate professionals to deliver exceptional patient experiences while accommodating your personal commitments. Enjoy competitive pay, comprehensive training, and a supportive environment designed for work-life harmony. Perfect for students, parents, or career changers seeking adaptable hours without sacrificing professional growth.
Responsibilities
- Deliver empathetic patient support via phone, email, and in-person inquiries
- Coordinate flexible appointment scheduling across multiple departments
- Maintain accurate patient records in HIPAA-compliant systems
- Collaborate with healthcare teams to resolve service gaps
- Process insurance verifications and billing inquiries
- Contribute to continuous improvement of patient workflows
Qualifications
- High school diploma or equivalent (healthcare experience preferred)
- Exceptional communication and conflict resolution skills
- Proficiency with electronic health records (EHR) systems
- Ability to thrive in fast-paced, patient-focused environments
- Strong organizational skills with attention to detail
- Flexibility to work mornings, evenings, or weekends as needed
- Basic medical terminology knowledge