Job Description
Join our dynamic team at Portland Community Services and kickstart your career with a flexible part-time role designed for newcomers! We're seeking enthusiastic individuals to join our customer service department, offering adaptable scheduling that fits your lifestyle. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive hourly pay, a supportive team environment, and opportunities for growth. Perfect for students, parents, or anyone seeking work-life balance without sacrificing professional development.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Assist clients with inquiries, account management, and problem resolution
- Maintain accurate records using our CRM system and digital tools
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training sessions to enhance skills
- Support community outreach initiatives as assigned
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Reliable internet access for remote work options
- Ability to work independently and in team settings
- Flexible availability including evenings and weekends
- Positive attitude with customer-first mindset
- No prior experience necessary – training provided