Job Description
Join the dynamic team at Arlington Public Library and make a meaningful impact in our community! We're seeking a passionate Library Assistant to deliver exceptional service with flexible scheduling options. Ideal for students, parents, or professionals seeking work-life balance, this role combines customer service excellence with library operations expertise. Enjoy competitive compensation, comprehensive training, and a supportive environment where your contributions directly enhance literacy and access to knowledge for Arlington residents.
Responsibilities
- Deliver exceptional customer service at circulation desk, assisting patrons with check-outs, returns, and account inquiries
- Organize and maintain library materials, ensuring accurate shelving and inventory management
- Facilitate digital literacy support, including basic tech troubleshooting and database navigation
- Assist with program preparation and execution for children, teens, and adult patrons
- Process new acquisitions and manage interlibrary loan requests efficiently
- Maintain clean, accessible, and welcoming library spaces for all visitors
- Contribute to promotional materials for library events and community outreach initiatives
Qualifications
- High school diploma or equivalent required; library science certification preferred
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency with library management systems (e.g., Sierra, Evergreen)
- Strong organizational skills with attention to detail in inventory processes
- Basic technical troubleshooting abilities for public computers and printers
- Ability to work independently with minimal supervision during flexible shifts
- Excellent communication skills with diverse age groups and backgrounds
- Valid Texas driver's license and reliable transportation for outreach programs