Job Description
Join our dynamic team at the Metropolitan Library System as a Flexible Hours Library Assistant! We're seeking a passionate individual to serve Portland's diverse communities while enjoying a schedule that adapts to your lifestyle. This role combines customer service excellence with hands-on library operations in a modern, inclusive environment.
As a cornerstone of our service team, you'll help patrons navigate digital resources, manage collections, and support literacy initiatives. Enjoy competitive pay, comprehensive training, and the satisfaction of making knowledge accessible to all.
Responsibilities
- Deliver exceptional customer service at service desks and via digital channels
- Manage circulation desk operations including check-ins, check-outs, and renewals
- Organize and maintain library collections with precision
- Assist patrons with research, technology use, and digital literacy
- Support program coordination for community events and workshops
- Process new materials and maintain database accuracy
- Collaborate with team on inventory and space optimization
Qualifications
- High school diploma or equivalent; library coursework preferred
- 1+ years customer service experience in fast-paced environments
- Proficiency with library systems (ILS) and MS Office suite
- Strong organizational skills with attention to detail
- Excellent communication and conflict resolution abilities
- Flexibility to work evenings/weekends as needed
- Basic knowledge of cataloging principles (MARC21 helpful)