Job Description
Join Premier Healthcare Solutions as a Flexible Evening Receptionist and become the welcoming face of our state-of-the-art facility! We're seeking a dynamic professional to manage front desk operations during evening hours (3 PM - 11 PM) with adaptable scheduling. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions directly enhance patient experiences. If you thrive in fast-paced settings and value work-life balance, apply today!
Responsibilities
- Manage patient check-ins/out with exceptional efficiency and empathy
- Handle multi-line phone systems and route calls to appropriate departments
- Coordinate appointment scheduling and maintain accurate electronic records
- Assist with billing inquiries and insurance verification processes
- Maintain a clean, organized reception area and office supplies
- Collaborate with medical staff to ensure seamless evening operations
- Process incoming mail and deliveries promptly
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with medical software (Epic, Athenahealth) and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure healthcare environments
- Flexibility to cover varying evening shifts (including weekends)
- CPR/BLS certification or willingness to obtain