Job Description
Join our dynamic team at Horizon Support Services and kickstart your career with flexible evening hours designed for students, parents, and professionals seeking work-life balance. We're seeking motivated Entry-Level Specialists to deliver exceptional client experiences while growing your professional skills in a supportive environment. Enjoy a competitive hourly rate, comprehensive training, and opportunities for advancement within our rapidly expanding organization. Perfect for those looking to build their resume while maintaining daytime commitments.
Responsibilities
- Provide responsive client support via phone, email, and digital channels during evening shifts
- Process transactions and maintain accurate documentation in our CRM system
- Collaborate with cross-functional teams to resolve client inquiries efficiently
- Contribute to continuous improvement initiatives by identifying workflow enhancements
- Adhere to company protocols while maintaining a positive brand image
- Participate in ongoing training programs to develop technical and soft skills
Qualifications
- High school diploma or equivalent (current students welcome)
- Basic computer literacy and proficiency with standard office software
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Reliable transportation to our Atlanta facility
- Positive attitude and commitment to exceptional service
- Availability for 20-25 hours per week during evening shifts (3:00 PM - 11:00 PM)