Job Description
Join UrbanShift Solutions as an Evening Operations Associate and kickstart your career with unmatched flexibility! We're seeking motivated entry-level professionals to support our dynamic operations during evening hours. This role offers the perfect blend of professional growth and work-life balance, ideal for students, career-changers, or those seeking supplemental income. No prior experience required – we provide comprehensive training and a supportive team environment. Work 4-5 evenings per week (20-25 hours) with competitive compensation and opportunities for advancement. Apply today to become part of New York's most innovative workplace!
Responsibilities
- Manage evening client communications and service inquiries via phone, email, and chat
- Process transactions and maintain accurate digital records using our proprietary software
- Coordinate with day-shift teams to ensure seamless operational continuity
- Support inventory management and quality assurance checks during evening hours
- Assist with onboarding new evening associates during training periods
- Contribute to process improvement initiatives for evening workflows
- Uphold company standards for data security and confidentiality
Qualifications
- High school diploma or equivalent; current students welcome to apply
- Strong written and verbal communication skills
- Basic proficiency with Microsoft Office Suite and digital tools
- Ability to multitask and prioritize tasks in a fast-paced environment
- Reliable transportation to our Manhattan office
- Flexibility to work evenings (4:00 PM - 10:00 PM)
- Positive attitude and commitment to exceptional customer service
- Attention to detail and accuracy in all tasks