Job Description
Join our award-winning team as a Flexible Evening Part-Time Customer Service Specialist in Milwaukee! We're seeking energetic professionals who thrive in dynamic environments and value work-life balance. Enjoy competitive pay, comprehensive training, and a supportive culture while serving diverse clients through evening shifts. Perfect for students, parents, or anyone seeking supplemental income with schedule flexibility. Apply today and transform your evenings into rewarding career growth!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours (3 PM - 11 PM)
- Resolve inquiries efficiently using CRM systems and documentation protocols
- Collaborate with day-team specialists for seamless client handoffs
- Maintain accurate transaction records and performance metrics
- Participate in quarterly upskilling sessions to enhance service techniques
- Support seasonal peak-demand periods with adaptable scheduling
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 1 year customer service experience in fast-paced settings
- Strong problem-solving skills with attention to detail
- Proficient in Microsoft Office and web-based communication tools
- Ability to work independently with minimal supervision
- Reliable transportation to downtown Milwaukee location
- Flexible availability during weekday evenings and weekends