Job Description
Join FlexiWork Solutions and transform your evenings into rewarding opportunities! We're urgently hiring flexible part-time Customer Service Representatives to join our dynamic team in Dallas. Enjoy unparalleled work-life balance with evening shifts while making a real impact on customer satisfaction.
Why Choose FlexiWork?
- Competitive hourly pay with weekly payouts
- 100% remote-friendly evening schedule (5 PM - 10 PM)
- Comprehensive paid training and career growth paths
- Health benefits eligibility for part-timers (20+ hrs/week)
- Modern tech stack and supportive team culture
Perfect for students, parents, or professionals seeking supplemental income without sacrificing daytime commitments. Apply now – positions fill fast!
Responsibilities
- Delocate exceptional customer support via phone, chat, and email
- Resolve inquiries with empathy and efficiency (avg. 8-min handle time)
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed quality and performance metrics consistently
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service experience preferred
- Excellent communication skills (written/spoken)
- Reliable high-speed internet and quiet workspace
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Available 3+ evenings per week (20+ hrs total)