Job Description
Join our dynamic team and enjoy the perfect work-life balance with flexible evening hours! We're urgently hiring motivated individuals for part-time customer service positions in Memphis. This role offers competitive pay, comprehensive training, and the opportunity to grow your career while accommodating your schedule. Work in a supportive environment where your contributions are valued, and make a real difference in our community. Apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and data security protocols
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months of customer service experience
- Exceptional communication and problem-solving skills
- Ability to work independently and manage time effectively
- Proficiency with Microsoft Office and CRM platforms
- Reliable transportation and evening availability (5 PM - 11 PM)
- Positive attitude with a customer-first mindset