Job Description
Join Vegas Hospitality Group and enjoy unmatched flexibility in your career! We're seeking enthusiastic Evening Part-Time Customer Service Agents to deliver exceptional guest experiences during our peak evening hours. This immediate hire opportunity offers competitive pay, a dynamic work environment, and the freedom to balance work with your lifestyle. No nights or weekends required—perfect for students, parents, or anyone seeking a rewarding part-time role in Las Vegas!
Why Work With Us?
- Flexible evening shifts (4-10 PM)
- Immediate start date available
- Comprehensive training provided
- Employee discounts on local attractions
- Growth opportunities within our expanding team
Responsibilities
- Handle inbound/outbound calls and guest inquiries with professionalism
- Process reservations and bookings using our CRM system
- Resolve guest concerns and escalate complex issues appropriately
- Maintain accurate documentation of all interactions
- Collaborate with team members to ensure seamless service
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficient in basic computer applications
- Flexibility to adapt to changing priorities
- Must be available 3+ evenings per week