Job Description
Join FlexiCash Solutions and transform your free time into extra income! We're seeking energetic evening part-time professionals to deliver exceptional customer support while enjoying flexible schedules. Perfect for students, parents, or anyone seeking supplemental income. Our Dallas-based team offers competitive pay, comprehensive training, and a supportive environment where your work-life balance matters.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing discrepancies efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics while maintaining service quality
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings (5 PM - 11 PM) and weekends
- Reliable high-speed internet access
- Proficient with basic computer applications
- Passion for helping others and positive attitude