Job Description
Join FlexiPay Staffing Solutions and transform your evenings into rewarding opportunities! We're seeking enthusiastic Evening Customer Service Specialists in New York to deliver exceptional experiences while enjoying unmatched flexibility. Perfect for students, parents, or anyone seeking work-life balance, our roles offer daily pay via secure app transfers and accommodate your schedule. No weekend or holiday shifts required!
As a cornerstone of our dynamic support team, you'll handle inbound inquiries, resolve issues with empathy, and maintain accurate records—all while working in a modern, tech-enabled environment. We invest in your growth with comprehensive training and performance-based incentives. Ready to earn daily while making a difference? Apply now and start as soon as tomorrow!
Responsibilities
- Deliver exceptional customer service via phone, chat, and email during evening shifts
- Process transactions and resolve billing inquiries with accuracy
- Maintain detailed client records in CRM systems
- Collaborate with remote teams to resolve complex issues
- Meet daily performance metrics while maintaining quality standards
- Identify upsell opportunities to enhance client satisfaction
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Exceptional communication and problem-solving abilities
- Proficiency with CRM tools and Microsoft Office Suite
- Reliable transportation to Manhattan location
- Flexible availability between 4 PM - 11 PM (3+ shifts weekly)
- Ability to stand/walk for extended periods