Job Description
Join Urban Retail Solutions as a Flexible Evening Customer Service Specialist and transform your schedule into success! We're seeking energetic professionals to deliver exceptional customer experiences during evening hours with convenient weekly pay. Enjoy work-life balance with customizable shifts while representing our innovative retail brand. Perfect for students, parents, or professionals seeking supplemental income without compromising flexibility. Apply today and start earning weekly!
Responsibilities
- Deliver outstanding customer service across multiple channels (in-person, phone, digital)
- Process transactions accurately using POS systems and manage cash handling
- Resolve customer inquiries and complaints with empathy and efficiency
- Support inventory management and visual merchandising during evening shifts
- Collaborate with night team to ensure store readiness for next-day operations
- Maintain compliance with safety protocols and brand standards
- Document daily operations and report maintenance needs
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Availability for evening shifts (3-11 PM) with weekend flexibility
- Proficiency with POS systems and basic tech tools
- Strong problem-solving and conflict resolution skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Valid Maryland driver's license preferred for occasional inventory runs