Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Service Associate in the heart of Seattle! Perfect for students and career starters, this role offers flexible scheduling while building valuable retail experience. Our award-winning store environment combines modern aesthetics with exceptional customer service standards. You'll receive comprehensive training and become part of a supportive team that values growth and innovation.
Responsibilities
- Deliver exceptional in-person customer experiences through product knowledge and personalized assistance
- Process transactions accurately using POS systems while maintaining cash handling best practices
- Merchandise and maintain visually appealing product displays following brand guidelines
- Collaborate with team members to achieve daily sales targets and operational goals
- Assist with inventory management, including receiving, stocking, and cycle counts
- Participate in store events and promotional campaigns to drive customer engagement
- Resolve customer inquiries promptly while maintaining positive brand representation
Qualifications
- High school diploma or equivalent (current students encouraged to apply)
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in fast-paced environments
- Basic proficiency with point-of-sale systems and digital tools
- Availability to work flexible shifts including evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and collaborative team player mentality