Job Description
Join our award-winning team at Urban Retail Solutions as a Flexible Evening Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional client experiences during our high-traffic evening hours. This role offers unmatched schedule flexibility, perfect for students, parents, or professionals seeking work-life balance. Enjoy competitive pay, comprehensive training, and a vibrant team culture where your contributions are valued.
As a key ambassador for our brand, you'll resolve inquiries, process transactions, and maintain premium store standards. Our Houston locations feature cutting-edge technology and collaborative environments designed for growth. Apply today and transform your evening hours into a rewarding career opportunity with advancement potential.
Responsibilities
- Deliver exceptional customer service through personalized assistance and product knowledge
- Process transactions using POS systems while maintaining 100% accuracy
- Manage inventory and merchandise presentation during evening operations
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team members to achieve daily sales targets
- Operate point-of-sale systems and handle cash/credit transactions
- Uphold brand standards through visual merchandising and cleanliness
Qualifications
- High school diploma or equivalent (current students welcome)
- Flexible availability for evening shifts (3-11 PM)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Previous retail or customer service experience preferred
- Ability to stand for extended periods and lift 25 lbs
- Reliable transportation to Houston locations
- Proficiency with technology and learning new systems