Job Description
Join FlexWork Solutions and transform your work-life balance! We're seeking dynamic Customer Service Representatives for flexible part-time and full-time roles across California. Enjoy competitive pay, remote options, and schedule autonomy while delivering exceptional client experiences. Perfect for students, parents, or professionals seeking work flexibility without compromising growth opportunities.
Why FlexWork?
- Competitive hourly pay ($22-$45)
- 100% remote or hybrid options
- Customizable schedules (mornings, evenings, weekends)
- Comprehensive training & career advancement
- Health/dental benefits for full-timers
Responsibilities
- Handle customer inquiries via phone, email & chat
- Resolve billing & technical issues efficiently
- Document interactions in CRM system
- Collaborate with team on complex cases
- Meet monthly performance metrics
- Update product knowledge weekly
- Process returns & exchanges accurately
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong problem-solving abilities
- Proficiency with CRM software
- Exceptional communication skills
- Ability to work independently
- Flexibility with shift availability
- Basic tech troubleshooting skills