Job Description
Join Omaha's fastest-growing customer service team! We're seeking dynamic individuals to deliver exceptional support to our diverse clientele. Enjoy flexible scheduling, competitive pay, and a supportive environment where your growth is prioritized. Full-time opportunities also available for high performers. Immediate openings for morning, afternoon, and weekend shifts.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and technical issues efficiently
- Update and maintain customer records in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics for response times and satisfaction
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work independently and in team settings
- Flexible availability including evenings and weekends
- Valid Nebraska driver's license (for occasional field visits)