Job Description
Join Madison Event Solutions as a dynamic Event Staff member and become the heartbeat of Wisconsin's premier gatherings! We're seeking energetic professionals to deliver exceptional experiences at concerts, festivals, conferences, and corporate events across Madison. Enjoy flexible scheduling, competitive compensation, and opportunities to network with industry leaders while showcasing your hospitality prowess.
Why Join Us?
• Flexible part-time/contract schedules
• Premium event locations in Dane County
• Paid training and professional development
• Referral bonuses for top performers
• Exclusive access to Madison's vibrant event scene
Responsibilities
- Execute seamless guest registration and credential management
- Provide exceptional customer service and information assistance
- Monitor crowd flow and enforce venue safety protocols
- Coordinate with vendors and support teams during setup/teardown
- Manage inventory for event materials and promotional items
- Respond promptly to guest inquiries and resolve issues diplomatically
- Document operational observations for post-event debriefs
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability for evenings, weekends, and holidays
- Ability to stand/walk for extended periods (6+ hours)
- Strong communication and conflict resolution skills
- Basic knowledge of crowd control principles
- Valid driver's license with reliable transportation
- Ability to work in fast-paced, high-energy environments
- Must pass background check and drug screening