Job Description
Join Chicago's premier hospitality team as an Evening Shift Supervisor! We're seeking energetic professionals to manage our dynamic weekend operations at our iconic downtown location. Enjoy flexible evening schedules (5 PM - 1 AM) while leading a passionate team in delivering exceptional guest experiences. This role offers immediate start with competitive pay and potential for advancement into full-time management positions. Perfect for students, career-changers, or those seeking supplemental income. Apply today to become part of Chicago's vibrant hospitality scene!
Responsibilities
- Lead evening and weekend staff during peak operational hours
- Ensure exceptional customer service standards across all service points
- Manage inventory, cash handling, and POS system operations
- Resolve guest inquiries and operational challenges with professionalism
- Train and mentor new team members on service protocols
- Coordinate with day shift for seamless operational handover
- Maintain strict adherence to safety and sanitation regulations
Qualifications
- Minimum 1 year supervisory experience in hospitality or retail
- Availability to work flexible evenings (5 PM - 1 AM) and weekends
- Strong conflict resolution and interpersonal skills
- Proficiency with POS systems and inventory management
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills
- Valid Illinois food handler certification preferred